We ship globally with all products despatched from the United Kingdom.
As standard we despatch all orders within 3 working days (Mondays to Fridays only, excluding UK public holidays) from date of receipt of order.
Most of our products are made to order and occasionally during busy periods the despatch period may be longer.
Our customer service team will contact you if the despatch period for your order will extend beyond our standard despatch period.
For large orders of over £400 or 2Kg, the delivery date may extend beyond the 3 working days, as we may need to arrange specific transport in order to ship the goods to you. Additional delivery charges may also be applicable on large orders. You will be contacted by our Customer Service team if your large order delivery extends beyond our standard 3 day period or if additional delivery charges are applicable.
UK Delivery
UK – Mainland
Delivery via Royal Mail 2nd Class – Price : Free
UK – Northern Ireland
Delivery via Royal Mail 2nd Class – Price : Free
UK – Scottish Highlands
Delivery via Royal Mail 2nd Class – Price : Free
UK – Channel Islands
Delivery via Royal Mail 2nd Class – Price : Free
Note (All UK delivery addresses) : Additional delivery options, e.g. Royal Mail 1st Class are available for an additional charge and can be selected during the Checkout process. The Checkout process will automatically calculate the additional charge for you and display this before taking payment.
Delivery outside of the UK
The delivery price will be calculated and displayed during the checkout process.
Note : If your order is such that the delivery charge exceeds the standard charge due to weight, quantity, volume or your selected delivery location our customer service team will contact you to confirm any additional charges and take payment before the order is sent to production. You will have the option to cancel the order if you do not wish to accept the charges.
Import / Export charges and Taxes
For delivery to destinations outside of the United Kingdom we only ship Delivery Duty Unpaid (DDU), this means the customer is responsible for all taxes, duty and any additional administration charges as levied or required by, but not limited to, the courier, country, state or any other relevant government tax authority for import into your country or territory before customs will release the shipment to you.
Other delivery types not listed during checkout or mentioned on this page
If you have a specific delivery type that you would like us to use to ship your order that is not listed here or on the checkout page, please contact customer service prior to placing your order. We will endeavour to see if we can accommodate your requirement, our customer service team will confirm any additional costs if applicable and take payment before accepting the order.
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